Terms and Conditions

Last Updated: [3-12-2025] 

Welcome to geekcareteam.com. By using our website or requesting our services, you agree to follow these Terms & Conditions. Please read them carefully. 

  1. Acceptance of Terms

By accessing our website, booking a repair, or receiving our services, you agree to comply with: 

  • These Terms & Conditions 
  • Our Privacy Policy 
  • Any service-specific policies 

If you do not agree, please do not use our website. 

  1. Services Offered

Geek Care Team provides: 

  • Computer Repair 
  • Laptop Repair 
  • PC Fix Services 
  • Virus & Malware Removal 
  • Data Recovery 
  • Hardware & Screen Repair 
  • Remote Tech Support 
  • WiFi & Network Setup 
  • General Technical Assistance 

Services may be offered remotely or on-site depending on customer location. 

  1. Service Availability

We offer services across the USA, but availability may vary depending on: 

  • City 
  • Technician availability 
  • Time of request 

We reserve the right to refuse service for any reason. 

  1. Payments & Pricing
  • All service prices will be communicated before repair. 
  • Payment is due after service completion unless agreed otherwise. 
  • We accept: cash, card, online payments (depending on availability). 
  • Certain repairs may require advance payment or diagnostic fees. 
  1. Cancellation & Rescheduling

Customers may cancel or reschedule appointments by contacting us at least 24 hours prior to service time. 
Last-minute cancellations may be subject to service/visit fees. 

  1. No Fix – No Fee Policy (If applicable)

If stated on the website or agreed beforehand, “No Fix, No Fee” applies only when: 

  • Our technician is unable to diagnose or fix the problem. 
    It does NOT apply when: 
  • The customer declines the recommended solution 
  • Hardware replacement is required but refused 
  • Device is already severely damaged 
  1. Warranty on Repairs

Warranty coverage may apply to: 

  • Parts installed 
  • Specific repairs 
    Warranty does NOT cover: 
  • Physical damage 
  • Water damage 
  • Device misuse 
  • Future viruses or malware 
  • Third-party tampering 

Complete warranty details will be provided during service. 

  1. Customer Responsibilities

Customers must: 

  • Provide accurate device information 
  • Ensure data backup (if needed) 
  • Provide safe access for on-site visits 
  • Provide original software licenses (if required) 

We are not responsible for data loss, though we take all precautions to avoid it. 

  1. Remote Support Limitations

Remote repair services require: 

  • Stable internet 
  • Permission to access device 
    Certain issues cannot be fixed remotely and may need on-site repair. 
  1. Liability Limitation

Geek Care Team is not liable for: 

  • Data loss 
  • Pre-existing device damage 
  • Third-party misuse 
  • Software corruption 
  • Damages caused by user actions 

Our maximum liability will never exceed the service fee paid. 

  1. Use of Website

You agree not to: 

  • Misuse the website 
  • Attempt unauthorized access 
  • Copy or distribute website content 
  • Upload harmful code or malware 

Violation may result in termination of access. 

  1. Third-Party Tools & Links

We may use third-party software or tools. 
We are not responsible for third-party: 

  • Policies 
  • Content 
  • Security 
  • Services 
  1. Intellectual Property

All content on GeekCareTeam.com is owned by us: 

  • Logos 
  • Text 
  • Images 
  • Design 
  • Graphics 
  • Service descriptions 

You may not copy or distribute any content without written permission. 

  1. Changes to Terms

We may change these Terms & Conditions at any time. Updates will be posted on the website. 

  1. Contact Information

For questions or concerns: 

📧 Email: [email protected] 
🌐 Website: https://geekcareteam.com 
 

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