Privacy Policy
Last Updated: [3-12-2025]
At Geek Care Team (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website geekcareteam.com or our computer repair and IT support services.
By accessing our website or using our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect information to provide better computer repair and IT services to our customers.
1.1 Personal Information
When you fill out a form, submit an inquiry, request service, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Service Location / City
- Device Information
- Service Requirements
- IP Address
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- Browser type
- Device type
- Operating system
- Time of visit
- Website pages visited
- Referring URLs
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information strictly for providing and improving our services.
We use collected data for:
- Processing your service requests
- Scheduling computer repair appointments
- Providing remote or on-site support
- Responding to inquiries
- Sending confirmations, reminders, and updates
- Improving website functionality
- Marketing and promotional communication (only if you opt-in)
- Enhancing customer support
- Fraud prevention and security monitoring
We do not sell or trade your personal information to third parties.
3. Sharing of Information
We may share your information only in the following cases:
3.1 Service Partners
We may share information with trusted third-party technicians who assist in fulfilling computer repair or IT services.
3.2 Legal Requirements
We may disclose information if required by:
- Law enforcement
- Government requests
- Court orders
- Legal investigations
3.3 Business Operations
We may share anonymized or non-identifiable data for analytics and website improvements.
4. Cookies & Tracking Technologies
GeekCareTeam.com uses cookies to:
- Improve website performance
- Store user preferences
- Track usage patterns
- Enhance user experience
- Provide personalized service recommendations
You may disable cookies in your browser settings, but certain site features may not function properly.
5. Data Protection & Security
We take strong measures to protect your data using:
- SSL encryption
- Secure servers
- Firewalls
- Restricted access
- Regular monitoring
However, no internet-based service can be guaranteed 100% secure.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites.
7. Children’s Privacy
Our services are not intended for individuals under age 13.
We do not knowingly collect information from children.
8. Your Rights
You have the right to:
- Request access to your data
- Update or correct your information
- Request deletion of personal data
- Opt-out of marketing communications
Contact us at [email protected] to exercise these rights.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on geekcareteam.com with a revised “Last Updated” date.
10. Contact Us
If you have questions, you may contact us at:
📧 Email: [email protected]
🌐 Website: https://geekcareteam.com